Mercari item arrived damaged.

I'd reach out to the seller first to give them a chance to make things right because it's possible it was a genuine mistake and if they're a good seller they'll help you (if this was me since it was my fault i'd probably just cancel the order, refund you, take the cancel hit, and just let you keep the item so you wouldn't have to go through the hassle of returning it) but if they don't message ...64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Yeah you aren't worth the hassle. I get it in this situation it probably arrived damaged but as a seller I just assume the buyer broke it and tried to get their money back. There's thousands of ... The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item. Question about Mercari Shipping Protection - Damaged Item. Hi! I have a lot of experience selling items on Mercari and eBay so I'm familiar with how to package things safely, but I just got a return request for an item that was damaged during transit. I bought a UPS shipping label via Mercari so it should be covered by their shipping protection ...

Part of my order was received damaged the issue is, I don’t want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...Aug 25, 2021 ... on Mercari by taking you through what kinds of items to lists, how to ... | List An Item With Me & Mercari Selling Tips! Rebekah Allison•3K ...The day after I shipped it out (2 days after the approved return request) the sale was closed so the seller got the money after the item was already sent back. UPS said I have to contact mercari to get the item stopped and shipped back. Mercari has sent me the same response 3 times and closed my support ticket.

Wow! Never use Mercari! A buyer claimed in a review that my item arrived late. I have tracking that proves the item arrived early. Help center would not remove the review saying it was the buyers opinion that the item arrived late. ... they can intentionally damage your item and mercari will side with them despite clear photo evidence. They are ...Mercari arrived in the U.S. in 2014 and has become one of the most popular online marketplaces in the country, with over 20 million users. It is headquartered in Palo Alto, California, near San Francisco. ... You can request a refund if the item isn't as described, damaged, or never shipped. But you have to request a refund within three days ...

In return for paying fees, buyers can now return items within 72 hours of receiving the item - even if it's simply because they changed their minds (known as buyers remorse). Mercari published its new refund and returns policy on its website, where it states that the return policy "reflects a balance between the needs of both parties to ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... If it was broken in transit, the other option is to file the object for a "damaged in transit" claim. ... Item I purchased was delivered to the wrong country. Someone signed for the package in France. I live in the US. Seller unresponsive.I know as a buyer I would be a little worried if I had ordered an expensive item and then suddenly I was unable to track it. I hope Mercari fixes it. This is some kind of bug and they could fix it really easily if they just had the “view tracking” button go to a page that showed the carriers tracking number.Mercari isn’t a full time job for most people, and I don’t understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can’t always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ...I have ALWAYS been paid for items damaged during transit. That's what the shipping protection is for. Has happened 5 times since I've been selling and it always falls under shipping protection. i received such a package from a Mercari seller and I put in my submission when it arrived broken that it WAS packaged properly.

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Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams:

Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. It really helps to round up a few items at once, so you have a batch to start. This also personally helps me build momentum when it comes to listing. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment ...I have ALWAYS been paid for items damaged during transit. That's what the shipping protection is for. Has happened 5 times since I've been selling and it always falls under shipping protection. i received such a package from a Mercari seller and I put in my submission when it arrived broken that it WAS packaged properly.In one case the item did not work as described (Xbox controller with severe stick drift) in another case the seller shipped me a star projector in a plastic envelope with 0 padding. It was completely shattered in arrival. And the third case they sent the item FedEx smart post and it arrived literal months after I filed for a return.The item must match one of the specific return-eligible conditions, such as being significantly different from the listing or arriving damaged. Mercari's team will assess the return request based on the listing details and the evidence provided by the buyer, including photos and descriptions of the issue.So, pretty much I ordered an gaming console from a seller on Mercari & they shipped via UPS. When the package arrived it was damaged badly and to make things worse seller didn’t put any padding or protection on console in a box 5x the size of the console.

The "shipping protection" is for Mercari to take advantage of in such cases. So essentially, they get the let's say, $13.50 shipping fee back, PLUS the $200 cost of the item. Mercari has the pictures of the damaged item, which the buyer provided. Of course, they won't always do this, but it's maybe 90% of the time.Mercari review. There are two big differences with Mercari vs. other sale sites: 1. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price. 2. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. However, if the buyer doesn’t rate the seller ...Starting Aug. 1, Sri Lanka will offer free visas on arrival to tourists from 50 countries to help boost tourism after April's terrorist attacks. In an effort to boost tourism, the ...Starting next week, travelers to Canada may be randomly selected for COVID-19 testing upon arrival at four major airports. Although Canadian airports had paused randomly testing ar...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer left negative feedback after item sold as damaged arrived damaged. Experience I sold a funko pop with some box damage which is why I was selling it at well below value. My description and pics of damage were made very clear in the ...

The good thing about Mercari is that you don't have to notify the seller to open a return request. Mercari will contact the seller on your behalf. I know it seems a bit of a punk move, but if someone isn't courteous enough to research how pack a camera len (there are tons of tutorials on YouTube or they could hire a packing service to do it for ...r/Mercari. r/Mercari. • 2 yr. ago. Resident-Meme-Mom. HELP! One of my items was delivered to the wrong address. SELLING. I used the shipping label Mercari provided for the package and I even have an image of the package at my local usps however the item delivered to the wrong address. I'm not sure what's going on and I was wondering what ...

We would like to show you a description here but the site won’t allow us.Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer’s photos and determine whether or not I’ll be compensated.Linda: When trust has been severely damaged, there are ways to promote the healing process: 1) being willing t Linda: When trust has been severely damaged, there are ways to promot...If your buyer claims that an item you sent hasn’t arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If your tracking information shows your package was delivered but it’s missing, ask the buyer to: Verify the shipping address on your order confirmation. Look for a notice of attempted delivery. Look around the ...r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ...Buyer received my item, it was damaged in transit, now I have this to deal with. EXPERIENCE. He then proceeds to return it, the case arrives in even worse condition than before and the disc is missing. I guarantee that Mercari support will not side with me, and I just love their generic copy/paste response.1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a return for the purchase and you would then go to choose the option that says damaged/missing item.Damaged by UPS in transit. Never made it to buyer and is now sitting at Mercari office for "processing" going on 6 days. ... which for this particular item is more than I sold the item for without the 63% off retail postage when you get a prepaid label through them. They also cancelled the transaction completely so the buyer got their money ...Mercari also provides support if items are lost or damaged during shipping. ... Mercari takes part in industry groups and government associations, and uses the knowledge gained regarding recent trends in prohibited items, such as counterfeit items and medical supplies, items with safety issues, and fraudulent transactions, to keep our policies ...

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I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it item without it getting even MORE ...

The reason I am pissed at this seller is that the item I purchased is a rare collectible in mint condition. Or at least it was supposed to be in mint condition but the seller claims "their girl who helps them" mixed up the mailing labels and someone else got my item.Hey all, I shipped an item and it was damaged in transit. It was shipped via FedEx. Do you guys know how the insurance works and if Mercari will…Received Damaged Item . BUYING I purchased a $500 handheld gaming system that was listed as "like new." It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it's self was slightly opened not taped shut. ...Hang onto any enclosed packing slips and return labels. If the item is brought into your home as opposed to being left on your porch, inspect it for damage before you’re asked to sign off on the ...Is water damage covered under your home warranty? It may vary depending on your coverage. Learn about the best home warranty for water damage with our guide. Expert Advice On Impro...Part of my order was received damaged the issue is, I don’t want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...Item arrived Damaged but after contacting Mercari they automatically complete the transaction and denied my return request? BUYING I brought a plush on Mercari with the decription saying it's like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren't depicted the photos.Wow! Never use Mercari! A buyer claimed in a review that my item arrived late. I have tracking that proves the item arrived early. Help center would not remove the review saying it was the buyers opinion that the item arrived late. ... they can intentionally damage your item and mercari will side with them despite clear photo evidence. They are ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers have the opportunity to inform Mercari about returns abuse, explaining in a section called “Seller Return Issues”:

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD "damaged" item wants return, what do i do . SELLING So someone bought an older samsung lcd 32" for like 30$ i wrapped it carefully , took apart stand , padded and all. Shipped via ups . Buyer says tv on arrival was damaged. And it ...To cut it short, I ordered something through mercari local and the driver ended up dropping off my package PLUS someone else's. I've talked to the seller about it and they contacted mercari, and mercari has told the seller that I will have to open up a return request for the item that isn't mine, I don't mind returning the item, but will I be the one have to print out the label and go to the ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers have the opportunity to inform Mercari about returns abuse, explaining in a section called “Seller Return Issues”:Instagram:https://instagram. jelly rolls daughter After delivery, buyer immediately requests a return stating authenticity concerns because buyer thinks shrink wrap was not "factory". This is a scream factory blu ray by the way. The buyer, removes the shrink wrap sends Mercari photos of the now open and used item and requests return. I respond stating the item is no longer new and the ... klgr court news As for the eBay Money Back Guarantee, yes again the buyer can lodge a claim. The astute sellers’ response - ‘This is a claim for an item which the buyer asserts arrived broken. The guarantee clearly states “Not Covered – Items damaged during…postage ”. End of claim. Message 10 of 38. euroz strain Is water damage covered under your home warranty? It may vary depending on your coverage. Learn about the best home warranty for water damage with our guide. Expert Advice On Impro...seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I’ve got the seller saying they can buy and send me the replacement part for free. craigslist usvi virgin islands We would like to show you a description here but the site won’t allow us. freightliner windshield wiper size Item arrived broken . BUYING I bought an anime figure from Mercari and it arrived broken. The seller packed it really well, so I assume it was just a shipping issue. I'm gonna try and fix it, but my question is about returns. Is there any way to be compensated for receiving a broken item? I'd like to just fix it but I paid $40 for it.r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn't pay me. is kimberly a martin still married Include the packaging that was used along with the broken pieces. Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days … chattanooga motorcycle accident Mercari is a joke when it comes to this kind of crap. Best thing to do is now is also state that your returning it because it arrived damaged also, and make sure to put a couple marks or tears on it so the seller will have a hard time selling it. That's what I always did with counterfeit stuff I was returning. evieeeeeeeeeeeeeee. •. in a sense both yes and no - the shipping company is the one responsible for the damage and can be claimed against for compensation, but the main responsibility comes down on the seller to seek reimbursement from the shipping company... for example if the seller decided not to contest it with the shipping company, they ... mark heinrich ucf Mercari refunded my buyer AND let them keep the items?! r/vinted • If a buyer purchases an item and it is delivered back to the seller (me) and all attempts of contacting them fails. nk1591 The seller is not requesting you to rate, it is Mercari. The reason they are is that the item is marked as delivered in their system. You need to reference the tracking number in your order and go on the shipping service provider's website see if it was really delivered. amc liberty tree mall After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures. quincy il breaking news item arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ...I ordered some glass pieces from a Mercari seller. One of 4 arrived broken. I contacted the seller, they suggested I open a return with Mercari. ... I received a message that the buyer claimed the item was damaged in transit but not to worry because my item was covered under the shipping protection. It was an $82 item. Be careful going off ...